May 2011

We had a wonderful trip all thanks to your team's efficiency, professionalism & flexibility with our schedule. I would definitely recommend to all my friends who are going to visit Bali to use your services. Please also convey our thanks to Ketut, our driver for the 3 days. Looking forward to seeing you again soon, Wisnu. Till then, take care and good luck.

Miss J Leong | Image stylist, Singapore.
April 2011

Dear Staff at Bali Individual,  We wanted to let you know that we very much enjoyed our stay in Bali and so much appreciated your helpfulness in organizing our stay and activities.  Our only regret was that we couldn’t stay longer- so maybe we’ll need to come back. 

Sincerely, Debbie and Jim Schumaker. USA
Dear Kadek and Wisnu,

Congratulations and thank you for your good and reliable service in arranging our school adventure tour in Bali during March 27 – April 1, 2011.

Your ability to quickly organise the tour, accommodation and activities for a group of 23 (aged 17 years) school students was most impressive, as you only had one week’s notice. I really appreciated your prompt email and sms communication with me in Hong Kong during the planning week.

The group was very happy with the hotel accommodation and were particularly comfortable at the Pelangi Beach Hotel in Seminyak. The range of activities including white-water rafting, mountain cycling, safari park, water park, snorkelling and surfing lessons were well received and seemed to keep the students very happily engaged during the entire stay.

Your arrangements with the transport were well timed and reliable and pleasingly, we managed to avoid most of the usual traffic problems. I think the fact that you were personally on-site each day made the transfers and connections very smooth.

Meals were a particular highlight for the group, and since I had personally chosen all the restaurants from my previous experience, it was great to see that they so courteously and easily accommodated us. Your pre-paying arrangement for the group booking made the bill paying an easy exercise.

I will be coming back to Bali next year with a similar group and I will look forward to your planning and leadership in our tour arrangements. On a personal level, you have always provided reliable and friendly service to me on my private visits to Bali, so I was very pleased that the same level of service extended to travelling with a large group of students.

Howard West | Australian International School Hong Kong

Bali - Feb 2011
I booked Villa Panca through Bali Individual for a 6 nights stay with my family. We were 5 person and needed a 3 bedroom Villa, the area of preference was Seminyak. There are many websites offering villas, however the response from Mr. Wisnu was almost immediate and he picked interesting choices for us. Every question was answered quickly and so we booked with him. Pick up at the airport worked flawlessly and arriving at the villa, we were surprised to see that every room was big and airy, even the bathrooms were very generous and there was a full time maid in the house. And finally a real swimming pool, large enough to really swim, not just a plunge pool. Everything worked fine, the house was clean and well maintained. The location of the villa was walking distance to all the busy restaurants in Seminyak, including the famous Ku De Ta. By the way, I also rented a car from Bali Individual which was fine as well. Thanks the team for the great service and warm welcome for my family in Bali!

Hajo von Keller | Director of Golden Tulip Mangosteen Resort & Spa, Phuket Thailand | German Nationality

Warmest Greetings, January 2011
Bali Individual tour providers services has been amazing. We are pleased with the tour package taken from you. We will recommend to all our friends visiting Bali.  The planning, the promptness of the vehicle coming on time, hospitality by your group especially the driver has all amused us. We are really pleased with the services provided.  Thanks for all the support from your end. Regardless of saying we would have had a lot of trouble had we not taken touring services from you. Thumps up to all your team members.

Thanks and Regards,
Vijay Venkatraman (Kuala Lumpur)

Dear Mr Hendra Gunawan, 03/12/2010
I thought it was worthy of mention to thank you personally and the Bali – Individual team in Bali for the professional and caring service we received. From the time of handling our booking right through to the arrival in Bali, Mr Made (from Bali) and yourself here in Perth arranged for our pick up from the airport and took us to our Hotel Mutiara in Seminyak also recommended and took us to places of interest to visit as discussed here in Perth. Nothing was too much trouble we had a marvellous worry free holiday and most certainly look forward to booking our next Holiday with Bali – Individual, I would definitely recommend your business to anyone travelling to Bali. Thank you Bali – Individual, Doug Flatman Perth Western Australia. 

Dear Made, August 2010
We enjoyed our 3 tours withe Bali Individual tremendously. The car was very comfortable, always very clean and well stacked with fresh water bottles. The guide was always nice, he organized everything and explained in detail. He also tended to all our wishes and made ad hoc changes if we wished so. That made it great for us as we were travelling with a child. The driver was outstanding and handled the small and windy roads extremely well. The stunning sights of Bali speak for themselves and the selection was perfect. Thank you Bali Individual and we will come back! Maren, Gerhard & Leo (Germany)